At SchedulyPro, we are committed to providing a high-quality service and want
you to be completely satisfied with your subscription. This Refund Policy outlines the terms and
conditions under which refunds are provided.
1. Eligibility for Refunds
You may be eligible for a full refund under the following conditions:
-
Initial Subscription: If you are a new customer and cancel your
subscription within [e.g., 30 days] of your initial purchase, you are eligible for a full
refund. This policy is designed to give you a risk-free period to evaluate our service.
-
Billing Errors: We will issue a full refund for any billing errors or
unauthorized charges made to your account.
-
Service Failure: If our service experiences a significant and prolonged
outage or technical issue that prevents you from using it as intended, and our support team
is unable to resolve the problem within a reasonable timeframe, you may be eligible for a
refund for the unused portion of your subscription.
2. Non-Refundable Circumstances
Please note that we do not offer refunds in the following situations:
-
Cancellation after the Trial Period: If you cancel your subscription after
the initial [e.g., 30-day] refund window, no refunds will be issued for the current or
previous billing periods. Your access to the service will continue until the end of your
paid subscription term.
-
Partial Use: We do not offer prorated refunds for partial months or unused
periods of your subscription.
-
Change of Mind: Refunds are not granted for a simple change of mind or for
not using the service after purchase.
3. How to Request a Refund
To request a refund, please follow these steps:
-
Send an email to our customer support team at refunds[@]schedulypro.com with the subject
line "Refund Request."
-
In the email, include your name, email address, and order or invoice number.
-
Provide a clear and detailed explanation of why you are requesting a refund.
Our team will review your request and respond within [e.g., 5-7] business days. If your request
is approved, the refund will be processed and credited back to your original payment method. The
timing of the refund showing up on your statement may vary depending on your bank or credit card
company.
4. Changes to This Policy
We reserve the right to update or change our Refund Policy at any time. Any changes will be
posted on this page with an updated "Last Updated" date. Your continued use of our services
after such changes constitutes your acceptance of the new policy.
5. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: refunds[@]schedulypro.com
This policy is designed to be fair to both our customers and our business. Thank you for
choosing SchedulyPro.
